Customer Service Assosiate- Voice Process

Job Description

· Answering incoming Customer Calls with a friendly and positive voice

· Listens, Questions and Analyses to determine underlying needs of customer concerns

· Patiently hears out the customers and tries to rectify customer concerns.

· Responsible for researching and resolving complaints to ensure customer retention and satisfaction

· Interacts with Team Leaders, Assistant Operation Managers, Voice Coach, Process Trainers

· Escalates Customer Complaints to the concern

Qualification - Any Degree / Diploma (Except BE, MCA, MBA)
Salary - Best In Industry + Incentives
Skills: Basic English & Tamil communication & basic computer Knowledge
Shift - 24/7Support

Interested Candidates- Kindly bring your updated Resume/Bio Data and Walk in for an Interview Between 9:30Am - 5:00Pm on any Weekday (Monday - Saturday) in the below mentioned Address.

18-21 Shree Complex,

Raja Park - Opp to Kalyani covering,

Madurai Road

Trichy

Regards,
Rex
HR – Recruitment

9943967310